{"id":1049,"date":"2026-09-13T17:11:57","date_gmt":"2026-09-13T17:11:57","guid":{"rendered":"https:\/\/sharingsms.com\/support\/"},"modified":"2026-09-13T17:26:05","modified_gmt":"2026-09-13T17:26:05","slug":"support","status":"publish","type":"page","link":"https:\/\/sharingsms.com\/ja\/support\/","title":{"rendered":"\u30b5\u30dd\u30fc\u30c8\u3068\u304a\u554f\u3044\u5408\u308f\u305b"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u3059\u3079\u3066\u306e\u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u306f\u540c\u3058\u30c1\u30fc\u30e0\u306b\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u8907\u6570\u306e\u7a93\u53e3\u306b\u540c\u6642\u306b\u9023\u7d61\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3054\u90fd\u5408\u306e\u3088\u3044\u3082\u306e\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u304a\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30b5\u30a4\u30c8\u5185\u30c1\u30e3\u30c3\u30c8\u3002<\/strong> \u4efb\u610f\u306e\u30da\u30fc\u30b8\u306e\u4e0b\u9685\u306b\u3042\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30bf\u30f3\u3092\u30bf\u30c3\u30d7\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u8a2d\u5b9a\u3001\u652f\u6255\u3044\u306b\u95a2\u3059\u308b\u8cea\u554f\u306b\u6700\u3082\u65e9\u304f\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>Telegram\u3002<\/strong> \u30b5\u30dd\u30fc\u30c8\u30dc\u30c3\u30c8\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u3063\u3066\u304f\u3060\u3055\u3044\uff1a <a href=\"https:\/\/t.me\/sharingsms_supportbot?start=SMS\">@sharingsms_supportbot\u3002<\/a> \u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306b\u76f4\u63a5\u5c4a\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>WhatsApp\u3002<\/strong> <a href=\"https:\/\/api.whatsapp.com\/send?phone=37259656633\">+372 5965 6633.<\/a> \u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u307f\u5bfe\u5fdc\u3002<\/li>\n\n\n\n<li><strong>E-mail\u3002<\/strong> <a href=\"mailto:customer.care@sharingsms.com\">customer.care@sharingsms.com.<\/a> \u30ed\u30b0\u30d5\u30a1\u30a4\u30eb\u3001\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3001\u8a18\u9332\u3068\u3057\u3066\u6b8b\u3057\u305f\u3044\u5185\u5bb9\u306b\u6700\u9069\u3067\u3059\u3002<\/li>\n\n\n\n<li><strong>Telegram \u30c1\u30e3\u30f3\u30cd\u30eb\u3002<\/strong> <a href=\"https:\/\/t.me\/sharesms\">@sharesms<\/a> \u3067\u306f\u30cb\u30e5\u30fc\u30b9\u3001\u30a2\u30d7\u30ea\u306e\u66f4\u65b0\u60c5\u5831\u3001APK \u306e\u30ea\u30f3\u30af\u3092\u914d\u4fe1\u3057\u3066\u3044\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u306e\u3067\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u30dc\u30c3\u30c8\u3078\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u8fd4\u4fe1\u306e\u30bf\u30a4\u30df\u30f3\u30b0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b5\u30dd\u30fc\u30c8\u306e\u53d7\u4ed8\u6642\u9593\u306f\u6708\u66dc\u304b\u3089\u91d1\u66dc\u306e 8:00\uff5e20:00\uff08EET\uff09\u3067\u3059\u3002\u3053\u306e\u6642\u9593\u5185\u306f\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u306b\u53d7\u4ed8\u9806\u306b\u3001\u901a\u5e38\u6570\u6642\u9593\u4ee5\u5185\u306b\u56de\u7b54\u3057\u307e\u3059\u3002\u591c\u9593\u3084\u9031\u672b\u306b\u9001\u3089\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u306f\u7fcc\u55b6\u696d\u65e5\u306b\u56de\u7b54\u3057\u307e\u3059\u3002\u30ed\u30b0\u89e3\u6790\u306a\u3069\u958b\u767a\u8005\u306e\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u6848\u4ef6\u306f\u3055\u3089\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u3053\u3068\u304c\u3042\u308a\u3001\u305d\u306e\u5834\u5408\u306f\u56de\u7b54\u6642\u671f\u3092\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f53\u793e\u304b\u3089\u3054\u9023\u7d61\u3059\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304c\u3042\u306a\u305f\u306e\u756a\u53f7\u3092\u6ce8\u6587\u3057\u305f\u306e\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u300cNot Ready\u300d\u306e\u3068\u304d\u3067\u3059\u3002Personal Account \u306e WhatsApp \u756a\u53f7\u3001Telegram \u30a2\u30ab\u30a6\u30f3\u30c8\u3001e-mail \u3092\u6700\u65b0\u306b\u4fdd\u3061\u3001\u9023\u7d61\u304c\u53d6\u308c\u308b\u72b6\u614b\u306b\u3057\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u542b\u3081\u308b\u60c5\u5831<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6b21\u306e\u60c5\u5831\u3092\u307e\u3068\u3081\u3066\u9001\u3063\u3066\u3044\u305f\u3060\u304f\u307b\u3069\u3001\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SIM \u30ab\u30fc\u30c9\u306e\u96fb\u8a71\u756a\u53f7\uff08\u56fd\u969b\u5f62\u5f0f\uff09\u3068 Personal Account \u4e0a\u306e\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3002<\/li>\n\n\n\n<li>Personal Account \u306e\u767b\u9332\u306b\u4f7f\u3063\u3066\u3044\u308b e-mail \u307e\u305f\u306f\u9023\u7d61\u7528\u756a\u53f7\u3002<\/li>\n\n\n\n<li>\u4f55\u3092\u3057\u3066\u4f55\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u304b\uff1a\u7c21\u5358\u306a\u8aac\u660e\u3068\u3001\u30a2\u30d7\u30ea\u307e\u305f\u306f Personal Account \u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3002<\/li>\n\n\n\n<li>\u756a\u53f7\u306e\u8ffd\u52a0\u3084 SMS \u306e\u53d7\u4fe1\u306b\u554f\u984c\u304c\u3042\u308b\u5834\u5408\uff1a\u30a2\u30d7\u30ea\u306e\u30ed\u30b0\u30d5\u30a1\u30a4\u30eb\u3002 <a href=\"https:\/\/sharingsms.com\/ja\/faq\/#faq-question-1724851837846\">\u30ed\u30b0\u30d5\u30a1\u30a4\u30eb\u306e\u9001\u308a\u65b9\u3002<\/a><\/li>\n\n\n\n<li>\u6a5f\u7a2e\u5909\u66f4\u306e\u5f8c\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/glossary\/#deviceid\">\u30a2\u30d7\u30ea\u306b\u8868\u793a\u3055\u308c\u308b Device ID\u3002<\/a><\/li>\n\n\n\n<li>\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u6a5f\u7a2e\u540d\u3068 Android \u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3002<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u524d\u306b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u591a\u304f\u306e\u8cea\u554f\u306f\u3059\u3067\u306b\u30b5\u30a4\u30c8\u4e0a\u3067\u56de\u7b54\u3057\u3066\u3044\u307e\u3059\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u300cNot Ready\u300d\u3001\u307e\u305f\u306f\u305d\u306e\u65e5\u306e\u5831\u916c\u304c\u306a\u3044\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/faq\/#faq-question-1724841039324\">FAQ \u306e\u6700\u521d\u306e\u56de\u7b54\u3002<\/a><\/li>\n\n\n\n<li>SMS \u306e\u53d7\u4fe1\u3068\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30e2\u30fc\u30c9\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/best-network-settings-for-sms-delivery\/\">\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u8a2d\u5b9a\u30ac\u30a4\u30c9\u3002<\/a><\/li>\n\n\n\n<li>\u30a2\u30d7\u30ea\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/apk-installation\/\">APK \u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3002<\/a><\/li>\n\n\n\n<li>\u652f\u6255\u3044\u306e\u6642\u671f\u3068\u65b9\u6cd5\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/payouts-and-withdrawals\/\">\u652f\u6255\u3044\u3068\u51fa\u91d1\u3002<\/a><\/li>\n\n\n\n<li>\u308f\u304b\u3089\u306a\u3044\u7528\u8a9e\uff1a <a href=\"https:\/\/sharingsms.com\/ja\/glossary\/\">\u7528\u8a9e\u96c6\u3002<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u308b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30da\u30fc\u30b8\u304b\u3089\u76f4\u63a5\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u3054\u5165\u529b\u3044\u305f\u3060\u3044\u305f e-mail \u5b9b\u306b\u8fd4\u4fe1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ja\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/ja\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-6\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u540d\u79f0\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-12 col-lg-6\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u96fb\u5b50\u30e1\u30fc\u30eb\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-12\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u30c6\u30fc\u30de\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-12\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea form-control\" aria-invalid=\"false\" placeholder=\"\u30e1\u30c3\u30bb\u30fc\u30b8\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-12 mt-2\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn\" type=\"submit\" value=\"\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u308b\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ja\"\/><\/form>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>All support channels reach the same team, so there is no need to write to several of them at once. Choose the one that is convenient for you. How to contact us When we reply Our support team works Monday to Friday from 8:00 to 20:00 (EET). Within these hours we answer requests in the order they arrive, usually within a few hours. Messages sent in the evening or at the weekend are answered on the next working day. Cases that need our developers, such as log analysis, can take longer; we will tell you when to expect an answer. We may also contact you first, for example when a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1049","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support and Contacts \u2013 Sharing SMS<\/title>\n<meta name=\"description\" content=\"How to reach Sharing SMS support: chat on the site, Telegram, WhatsApp or e-mail, when we reply, and what to include in your message so we can help faster.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sharingsms.com\/ja\/support\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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