{"id":1049,"date":"2026-09-13T17:11:57","date_gmt":"2026-09-13T17:11:57","guid":{"rendered":"https:\/\/sharingsms.com\/support\/"},"modified":"2026-09-13T17:26:05","modified_gmt":"2026-09-13T17:26:05","slug":"support","status":"publish","type":"page","link":"https:\/\/sharingsms.com\/ru\/support\/","title":{"rendered":"\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u044b"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u0412\u0441\u0435 \u043a\u0430\u043d\u0430\u043b\u044b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0432\u0435\u0434\u0443\u0442 \u043a \u043e\u0434\u043d\u043e\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0435, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043f\u0438\u0441\u0430\u0442\u044c \u0432 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0440\u0430\u0437\u0443 \u043d\u0435 \u043d\u0443\u0436\u043d\u043e. \u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0442\u043e\u0442, \u0447\u0442\u043e \u0443\u0434\u043e\u0431\u0435\u043d \u0432\u0430\u043c.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u041a\u0430\u043a \u0441 \u043d\u0430\u043c\u0438 \u0441\u0432\u044f\u0437\u0430\u0442\u044c\u0441\u044f<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0427\u0430\u0442 \u043d\u0430 \u0441\u0430\u0439\u0442\u0435.<\/strong> \u041d\u0430\u0436\u043c\u0438\u0442\u0435 \u043a\u043d\u043e\u043f\u043a\u0443 \u0447\u0430\u0442\u0430 \u0432 \u043d\u0438\u0436\u043d\u0435\u043c \u0443\u0433\u043b\u0443 \u043b\u044e\u0431\u043e\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b. \u0421\u0430\u043c\u044b\u0439 \u0431\u044b\u0441\u0442\u0440\u044b\u0439 \u0432\u0430\u0440\u0438\u0430\u043d\u0442 \u0434\u043b\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u043e\u0432 \u043e \u0441\u0442\u0430\u0442\u0443\u0441\u0430\u0445, \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0435 \u0438 \u0432\u044b\u043f\u043b\u0430\u0442\u0430\u0445.<\/li>\n\n\n\n<li><strong>Telegram.<\/strong> \u041d\u0430\u043f\u0438\u0448\u0438\u0442\u0435 \u043d\u0430\u0448\u0435\u043c\u0443 \u0431\u043e\u0442\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438: <a href=\"https:\/\/t.me\/sharingsms_supportbot?start=SMS\">@sharingsms_supportbot.<\/a> \u0412\u0430\u0448\u0438 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f \u043f\u043e\u043f\u0430\u0434\u0430\u044e\u0442 \u043f\u0440\u044f\u043c\u043e \u0432 \u043a\u043e\u043c\u0430\u043d\u0434\u0443 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438.<\/li>\n\n\n\n<li><strong>WhatsApp.<\/strong> <a href=\"https:\/\/api.whatsapp.com\/send?phone=37259656633\">+372 5965 6633.<\/a> \u0422\u043e\u043b\u044c\u043a\u043e \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f.<\/li>\n\n\n\n<li><strong>E-mail.<\/strong> <a href=\"mailto:customer.care@sharingsms.com\">customer.care@sharingsms.com.<\/a> \u041b\u0443\u0447\u0448\u0435 \u0432\u0441\u0435\u0433\u043e \u0434\u043b\u044f \u043b\u043e\u0433-\u0444\u0430\u0439\u043b\u043e\u0432, \u0441\u043a\u0440\u0438\u043d\u0448\u043e\u0442\u043e\u0432 \u0438 \u0432\u0441\u0435\u0433\u043e, \u0447\u0442\u043e \u0441\u0442\u043e\u0438\u0442 \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u044c \u0432 \u043f\u0435\u0440\u0435\u043f\u0438\u0441\u043a\u0435.<\/li>\n\n\n\n<li><strong>Telegram-\u043a\u0430\u043d\u0430\u043b.<\/strong> <a href=\"https:\/\/t.me\/sharesms\">@sharesms<\/a> \u043f\u0443\u0431\u043b\u0438\u043a\u0443\u0435\u0442 \u043d\u043e\u0432\u043e\u0441\u0442\u0438, \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438 \u0441\u0441\u044b\u043b\u043a\u0443 \u043d\u0430 APK. \u042d\u0442\u043e \u043d\u0435 \u043a\u0430\u043d\u0430\u043b \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043f\u0438\u0448\u0438\u0442\u0435, \u043f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0431\u043e\u0442\u0443.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u041a\u043e\u0433\u0434\u0430 \u043c\u044b \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u043c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u041d\u0430\u0448\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u0441 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a\u0430 \u043f\u043e \u043f\u044f\u0442\u043d\u0438\u0446\u0443 \u0441 8:00 \u0434\u043e 20:00 (EET). \u0412 \u044d\u0442\u043e \u0432\u0440\u0435\u043c\u044f \u043c\u044b \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u043c \u043d\u0430 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u044f \u0432 \u043f\u043e\u0440\u044f\u0434\u043a\u0435 \u043f\u043e\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u044f, \u043e\u0431\u044b\u0447\u043d\u043e \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u0438\u0445 \u0447\u0430\u0441\u043e\u0432. \u041d\u0430 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f, \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0435 \u0432\u0435\u0447\u0435\u0440\u043e\u043c \u0438\u043b\u0438 \u0432 \u0432\u044b\u0445\u043e\u0434\u043d\u044b\u0435, \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u043c \u043d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0439 \u0440\u0430\u0431\u043e\u0447\u0438\u0439 \u0434\u0435\u043d\u044c. \u0421\u043b\u0443\u0447\u0430\u0438, \u0442\u0440\u0435\u0431\u0443\u044e\u0449\u0438\u0435 \u043d\u0430\u0448\u0438\u0445 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0447\u0438\u043a\u043e\u0432, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440 \u0430\u043d\u0430\u043b\u0438\u0437 \u043b\u043e\u0433\u043e\u0432, \u043c\u043e\u0433\u0443\u0442 \u0437\u0430\u043d\u044f\u0442\u044c \u0434\u043e\u043b\u044c\u0448\u0435; \u043c\u044b \u0441\u043e\u043e\u0431\u0449\u0438\u043c, \u043a\u043e\u0433\u0434\u0430 \u0436\u0434\u0430\u0442\u044c \u043e\u0442\u0432\u0435\u0442\u0430.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041c\u044b \u0442\u0430\u043a\u0436\u0435 \u043c\u043e\u0436\u0435\u043c \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u044c\u0441\u044f \u043a \u0432\u0430\u043c \u043f\u0435\u0440\u0432\u044b\u043c\u0438, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440 \u043a\u043e\u0433\u0434\u0430 \u043a\u043b\u0438\u0435\u043d\u0442 \u0437\u0430\u043a\u0430\u0437\u0430\u043b \u0432\u0430\u0448 \u043d\u043e\u043c\u0435\u0440, \u0430 \u0435\u0433\u043e \u0441\u0442\u0430\u0442\u0443\u0441 \u00abNot Ready\u00bb. \u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0434\u0435\u0440\u0436\u0438\u0442\u0435 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u043c\u0438 \u043d\u043e\u043c\u0435\u0440 WhatsApp, \u0430\u043a\u043a\u0430\u0443\u043d\u0442 Telegram \u0438 e-mail \u0432 \u0441\u0432\u043e\u0451\u043c Personal Account \u0438 \u043e\u0441\u0442\u0430\u0432\u0430\u0439\u0442\u0435\u0441\u044c \u043d\u0430 \u0441\u0432\u044f\u0437\u0438.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0427\u0442\u043e \u0443\u043a\u0430\u0437\u0430\u0442\u044c \u0432 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0438<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0427\u0435\u043c \u0431\u043e\u043b\u044c\u0448\u0435 \u0438\u0437 \u044d\u0442\u043e\u0433\u043e \u0432\u044b \u043f\u0440\u0438\u0448\u043b\u0451\u0442\u0435 \u0441\u0440\u0430\u0437\u0443, \u0442\u0435\u043c \u0431\u044b\u0441\u0442\u0440\u0435\u0435 \u043c\u044b \u043f\u043e\u043c\u043e\u0436\u0435\u043c:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u041d\u043e\u043c\u0435\u0440 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 SIM-\u043a\u0430\u0440\u0442\u044b \u0432 \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u043d\u043e\u043c \u0444\u043e\u0440\u043c\u0430\u0442\u0435 \u0438 \u0435\u0451 \u0442\u0435\u043a\u0443\u0449\u0438\u0439 \u0441\u0442\u0430\u0442\u0443\u0441 \u0432 Personal Account.<\/li>\n\n\n\n<li>E-mail \u0438\u043b\u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u044b\u0439 \u043d\u043e\u043c\u0435\u0440, \u043d\u0430 \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0437\u0430\u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d \u0432\u0430\u0448 Personal Account.<\/li>\n\n\n\n<li>\u0427\u0442\u043e \u0432\u044b \u0441\u0434\u0435\u043b\u0430\u043b\u0438 \u0438 \u0447\u0442\u043e \u0432\u0438\u0434\u0438\u0442\u0435: \u043a\u0440\u0430\u0442\u043a\u043e\u0435 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043f\u043b\u044e\u0441 \u0441\u043a\u0440\u0438\u043d\u0448\u043e\u0442\u044b \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f \u0438\u043b\u0438 Personal Account.<\/li>\n\n\n\n<li>\u0415\u0441\u043b\u0438 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u0441 \u0434\u043e\u0431\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u043d\u043e\u043c\u0435\u0440\u0430 \u0438\u043b\u0438 \u043f\u0440\u0438\u0451\u043c\u043e\u043c SMS: \u043b\u043e\u0433-\u0444\u0430\u0439\u043b \u0438\u0437 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f. <a href=\"https:\/\/sharingsms.com\/ru\/faq\/#faq-question-1724851837846\">\u041a\u0430\u043a \u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u043b\u043e\u0433-\u0444\u0430\u0439\u043b.<\/a><\/li>\n\n\n\n<li>\u041f\u043e\u0441\u043b\u0435 \u0441\u043c\u0435\u043d\u044b \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430: <a href=\"https:\/\/sharingsms.com\/ru\/glossary\/#deviceid\">Device ID, \u043f\u043e\u043a\u0430\u0437\u0430\u043d\u043d\u044b\u0439 \u0432 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0438.<\/a><\/li>\n\n\n\n<li>\u041c\u043e\u0434\u0435\u043b\u044c \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 \u0438 \u0432\u0435\u0440\u0441\u0438\u044f Android.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u041f\u0440\u0435\u0436\u0434\u0435 \u0447\u0435\u043c \u043f\u0438\u0441\u0430\u0442\u044c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u041c\u043d\u043e\u0433\u0438\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u0443\u0436\u0435 \u0435\u0441\u0442\u044c \u043d\u0430 \u0441\u0430\u0439\u0442\u0435:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0421\u0442\u0430\u0442\u0443\u0441 \u00abNot Ready\u00bb \u0438\u043b\u0438 \u043d\u0435\u0442 \u0432\u043e\u0437\u043d\u0430\u0433\u0440\u0430\u0436\u0434\u0435\u043d\u0438\u044f \u0437\u0430 \u0434\u0435\u043d\u044c: <a href=\"https:\/\/sharingsms.com\/ru\/faq\/#faq-question-1724841039324\">\u043f\u0435\u0440\u0432\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 \u0432 FAQ.<\/a><\/li>\n\n\n\n<li>\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430 SMS \u0438 \u0440\u0435\u0436\u0438\u043c \u0441\u0435\u0442\u0438: <a href=\"https:\/\/sharingsms.com\/ru\/best-network-settings-for-sms-delivery\/\">\u0433\u0430\u0439\u0434 \u043f\u043e \u0441\u0435\u0442\u0435\u0432\u044b\u043c \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430\u043c.<\/a><\/li>\n\n\n\n<li>\u041a\u0430\u043a \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u044c \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0435: <a href=\"https:\/\/sharingsms.com\/ru\/apk-installation\/\">\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 APK.<\/a><\/li>\n\n\n\n<li>\u041a\u043e\u0433\u0434\u0430 \u0438 \u043a\u0430\u043a \u0432\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u0442\u0435 \u0434\u0435\u043d\u044c\u0433\u0438: <a href=\"https:\/\/sharingsms.com\/ru\/payouts-and-withdrawals\/\">\u0432\u044b\u043f\u043b\u0430\u0442\u044b \u0438 \u0432\u044b\u0432\u043e\u0434.<\/a><\/li>\n\n\n\n<li>\u041d\u0435\u0437\u043d\u0430\u043a\u043e\u043c\u044b\u0435 \u0442\u0435\u0440\u043c\u0438\u043d\u044b: <a href=\"https:\/\/sharingsms.com\/ru\/glossary\/\">\u0433\u043b\u043e\u0441\u0441\u0430\u0440\u0438\u0439.<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0430\u043a\u0436\u0435 \u043c\u043e\u0436\u043d\u043e \u043d\u0430\u043f\u0438\u0441\u0430\u0442\u044c \u043d\u0430\u043c \u043f\u0440\u044f\u043c\u043e \u0437\u0434\u0435\u0441\u044c. \u041c\u044b \u043e\u0442\u0432\u0435\u0442\u0438\u043c \u043d\u0430 \u0443\u043a\u0430\u0437\u0430\u043d\u043d\u044b\u0439 \u0432\u0430\u043c\u0438 e-mail.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ru\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/ru\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-6\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" 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