{"id":1049,"date":"2026-09-13T17:11:57","date_gmt":"2026-09-13T17:11:57","guid":{"rendered":"https:\/\/sharingsms.com\/support\/"},"modified":"2026-09-17T09:01:22","modified_gmt":"2026-09-17T09:01:22","slug":"support","status":"publish","type":"page","link":"https:\/\/sharingsms.com\/zh\/support\/","title":{"rendered":"\u652f\u6301\u4e0e\u8054\u7cfb\u65b9\u5f0f"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u6240\u6709\u652f\u6301\u6e20\u9053\u90fd\u7531\u540c\u4e00\u4e2a\u56e2\u961f\u5904\u7406\uff0c\u65e0\u9700\u540c\u65f6\u5728\u591a\u4e2a\u6e20\u9053\u7559\u8a00\u3002\u9009\u62e9\u5bf9\u60a8\u65b9\u4fbf\u7684\u4e00\u4e2a\u5373\u53ef\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list ssr-tiles\">\n<li><a href=\"#how-to-contact-us\">\u5982\u4f55\u8054\u7cfb\u6211\u4eec<\/a><\/li>\n\n\n\n<li><a href=\"#when-we-reply\">\u6211\u4eec\u4f55\u65f6\u56de\u590d<\/a><\/li>\n\n\n\n<li><a href=\"#what-to-include-in-your-message\">\u6d88\u606f\u4e2d\u5e94\u5305\u542b\u4ec0\u4e48<\/a><\/li>\n\n\n\n<li><a href=\"#before-you-write\">\u5199\u4fe1\u4e4b\u524d<\/a><\/li>\n\n\n\n<li><a href=\"#send-a-message\">\u53d1\u9001\u6d88\u606f<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-contact-us\">\u5982\u4f55\u8054\u7cfb\u6211\u4eec<\/h2>\n\n\n\n<div class=\"wp-block-group ssr-facts\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ssr-fact\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u7f51\u7ad9\u804a\u5929\u3002<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u70b9\u51fb\u4efb\u610f\u9875\u9762\u5e95\u89d2\u7684\u804a\u5929\u6309\u94ae\u3002\u8fd9\u662f\u54a8\u8be2\u72b6\u6001\u3001\u8bbe\u7f6e\u548c\u4ed8\u6b3e\u95ee\u9898\u6700\u5feb\u7684\u65b9\u5f0f\u3002<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ssr-fact\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Telegram\u3002<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u7ed9\u6211\u4eec\u7684\u652f\u6301\u673a\u5668\u4eba\u53d1\u6d88\u606f\uff1a <a href=\"https:\/\/t.me\/sharingsms_supportbot?start=SMS\">@sharingsms_supportbot\u3002<\/a> \u60a8\u7684\u6d88\u606f\u4f1a\u76f4\u63a5\u9001\u8fbe\u652f\u6301\u56e2\u961f\u3002<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ssr-fact\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">WhatsApp\u3002<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/api.whatsapp.com\/send?phone=37259656633\">+372 5965 6633.<\/a> \u4ec5\u9650\u6587\u5b57\u6d88\u606f\u3002<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ssr-fact\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">E-mail\u3002<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:customer.care@sharingsms.com\">customer.care@sharingsms.com.<\/a> \u6700\u9002\u5408\u53d1\u9001\u65e5\u5fd7\u6587\u4ef6\u3001\u622a\u56fe\u4ee5\u53ca\u4efb\u4f55\u9700\u8981\u7559\u6863\u7684\u5185\u5bb9\u3002<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ssr-fact\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Telegram \u9891\u9053\u3002<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/t.me\/sharingsms\">@sharingsms<\/a> \u53d1\u5e03\u65b0\u95fb\u3001\u5e94\u7528\u66f4\u65b0\u548c APK \u94fe\u63a5\u3002\u5b83\u4e0d\u662f\u652f\u6301\u6e20\u9053\uff0c\u8bf7\u6539\u4e3a\u8054\u7cfb\u673a\u5668\u4eba\u3002<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"when-we-reply\">\u6211\u4eec\u4f55\u65f6\u56de\u590d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u6211\u4eec\u7684\u652f\u6301\u56e2\u961f\u5de5\u4f5c\u65f6\u95f4\u4e3a\u5468\u4e00\u81f3\u5468\u4e94 8:00\u201320:00\uff08EET\uff09\u3002\u5728\u6b64\u671f\u95f4\uff0c\u6211\u4eec\u6309\u6536\u5230\u7684\u987a\u5e8f\u5904\u7406\u8bf7\u6c42\uff0c\u901a\u5e38\u51e0\u5c0f\u65f6\u5185\u56de\u590d\u3002\u665a\u95f4\u6216\u5468\u672b\u53d1\u9001\u7684\u6d88\u606f\u5c06\u5728\u4e0b\u4e00\u4e2a\u5de5\u4f5c\u65e5\u56de\u590d\u3002\u9700\u8981\u5f00\u53d1\u4eba\u5458\u4ecb\u5165\u7684\u60c5\u51b5\uff08\u4f8b\u5982\u65e5\u5fd7\u5206\u6790\uff09\u53ef\u80fd\u9700\u8981\u66f4\u957f\u65f6\u95f4\uff0c\u6211\u4eec\u4f1a\u544a\u77e5\u60a8\u9884\u8ba1\u7684\u56de\u590d\u65f6\u95f4\u3002<\/p>\n\n\n\n<div class=\"wp-block-group ssr-callout\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u6211\u4eec\u4e5f\u53ef\u80fd\u4e3b\u52a8\u8054\u7cfb\u60a8\uff0c\u4f8b\u5982\u5ba2\u6237\u5df2\u8ba2\u8d2d\u60a8\u7684\u53f7\u7801\u4f46\u5176\u72b6\u6001\u4e3a\u201cNot Ready\u201d\u3002\u8bf7\u4fdd\u6301 Personal Account \u4e2d\u7684 WhatsApp \u53f7\u7801\u3001Telegram \u8d26\u53f7\u548c e-mail \u4e3a\u6700\u65b0\uff0c\u5e76\u4fdd\u6301\u8054\u7cfb\u7545\u901a\u3002<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-to-include-in-your-message\">\u6d88\u606f\u4e2d\u5e94\u5305\u542b\u4ec0\u4e48<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e00\u6b21\u63d0\u4f9b\u7684\u4fe1\u606f\u8d8a\u591a\uff0c\u6211\u4eec\u5c31\u80fd\u8d8a\u5feb\u5e2e\u5230\u60a8\uff1a<\/p>\n\n\n\n<ol class=\"wp-block-list ssr-checks\">\n<li>SIM \u5361\u7684\u56fd\u9645\u683c\u5f0f\u7535\u8bdd\u53f7\u7801\u53ca\u5176\u5728 Personal Account \u4e2d\u7684\u5f53\u524d\u72b6\u6001\u3002<\/li>\n\n\n\n<li>\u60a8\u7684 Personal Account \u6240\u6ce8\u518c\u7684 e-mail \u6216\u8054\u7cfb\u53f7\u7801\u3002<\/li>\n\n\n\n<li>\u60a8\u505a\u4e86\u4ec0\u4e48\u3001\u770b\u5230\u4e86\u4ec0\u4e48\uff1a\u7b80\u77ed\u63cf\u8ff0\uff0c\u4ee5\u53ca\u5e94\u7528\u6216 Personal Account \u7684\u622a\u56fe\u3002<\/li>\n\n\n\n<li>\u5982\u679c\u662f\u6dfb\u52a0\u53f7\u7801\u6216\u63a5\u6536\u77ed\u4fe1\u7684\u95ee\u9898\uff1a\u5e94\u7528\u4e2d\u7684\u65e5\u5fd7\u6587\u4ef6\u3002 <a href=\"https:\/\/sharingsms.com\/zh\/how-to-send-logs\/\">\u5982\u4f55\u53d1\u9001\u65e5\u5fd7\u6587\u4ef6\u3002<\/a><\/li>\n\n\n\n<li>\u66f4\u6362\u624b\u673a\u540e\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/glossary\/#deviceid\">\u5e94\u7528\u4e2d\u663e\u793a\u7684 Device ID\u3002<\/a><\/li>\n\n\n\n<li>\u624b\u673a\u578b\u53f7\u548c Android \u7248\u672c\u3002<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"before-you-write\">\u5199\u4fe1\u4e4b\u524d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u8bb8\u591a\u95ee\u9898\u7f51\u7ad9\u4e0a\u5df2\u6709\u7b54\u6848\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list ssr-cards-list\">\n<li>\u72b6\u6001\u4e3a\u201cNot Ready\u201d\u6216\u67d0\u5929\u6ca1\u6709\u6536\u76ca\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/faq\/#faq-question-1724841039324\">FAQ \u4e2d\u7684\u7b2c\u4e00\u6761\u56de\u7b54\u3002<\/a><\/li>\n\n\n\n<li>\u77ed\u4fe1\u63a5\u6536\u4e0e\u7f51\u7edc\u6a21\u5f0f\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/best-network-settings-for-sms-delivery\/\">\u7f51\u7edc\u8bbe\u7f6e\u6307\u5357\u3002<\/a><\/li>\n\n\n\n<li>\u5b89\u88c5\u5e94\u7528\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/apk-installation\/\">APK \u5b89\u88c5\u3002<\/a><\/li>\n\n\n\n<li>\u4f55\u65f6\u4ee5\u53ca\u5982\u4f55\u4ed8\u6b3e\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/payouts-and-withdrawals\/\">\u4ed8\u6b3e\u4e0e\u63d0\u73b0\u3002<\/a><\/li>\n\n\n\n<li>\u4e0d\u719f\u6089\u7684\u672f\u8bed\uff1a <a href=\"https:\/\/sharingsms.com\/zh\/glossary\/\">\u672f\u8bed\u8868\u3002<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"send-a-message\">\u53d1\u9001\u6d88\u606f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u60a8\u4e5f\u53ef\u4ee5\u76f4\u63a5\u5728\u8fd9\u91cc\u7ed9\u6211\u4eec\u7559\u8a00\u3002\u6211\u4eec\u4f1a\u56de\u590d\u5230\u60a8\u586b\u5199\u7684 e-mail\u3002<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/zh\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/zh\/wp-json\/wp\/v2\/pages\/1049#wpcf7-f6-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-6\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u540d\u79f0\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"col-12 col-lg-6\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u7535\u5b50\u90ae\u4ef6\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-12\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u4e3b\u9898\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-12 col-lg-12\">\n\t\t<div class=\"form-group mt-2 mb-3\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" 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Choose the one that is convenient for you. How to contact us Chat on the site. Tap the chat button in the bottom corner of any page. The fastest option for questions about statuses, setup [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1049","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support and Contacts \u2013 Sharing SMS<\/title>\n<meta name=\"description\" content=\"How to reach Sharing SMS support: chat on the site, Telegram, WhatsApp or e-mail, when we reply, and what to include in your message so we can help faster.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sharingsms.com\/zh\/support\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" 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