How to Set Up Sharing SMS Incident Notifications in Telegram

To receive incident alerts from Sharing SMS directly in Telegram, you need to complete two steps:

  1. Create a Telegram bot and obtain its API token,
  2. Create a Telegram group and obtain its chat_id.

Then send these two values to Sharing SMS support.

Step 1. Create a Telegram Bot and Get the API Token

  1. Open BotFather in Telegram: https://t.me/botfather
  2. Send the command /newbot
  3. Choose a name and username for your bot
  4. BotFather will return your bot’s API token
  5. Save this token

Example token:

60655699310:AAFz6ptUnB71ILePbXKwB71ILePbXUeU4

Save this token — you will need it for the webhook setup.

Step 2. Create a Telegram Group and Get the chat_id

  1. Create a new group in Telegram
  2. Add your bot to the group (required — otherwise it cannot send messages)
  3. To find the chat_id:
    • Open the web version of Telegram: https://web.telegram.org
    • Go to your group
    • In the browser’s address bar, the identifier at the end of the URL (starting with “-”) is your group’s chat_id

Example URL:

https://web.telegram.org/k/#-4000000000

Step 3. What to Send to Sharing SMS Support

After completing Steps 1 and 2, send the following two values to our support team:

  1. API token of your Telegram bot
  2. chat_id of your Telegram group

Once we configure the webhook, you will receive a test notification.
If the test message is delivered successfully, your Telegram notification channel is fully set up.